Solstice Days - Information

Welcome to my website, I'm Jo and I live in a small market town in South Yorkshire.

Everything is made by me, in a smoke free home, one at a time, and when I’m buying both new and reusing fabrics to turn into pretty, practical and pre-loved items, I don’t just make one thing, but create a whole range of items.

Aprons, shopping bags, shoulder bags, bunting, peg bags, table runners, fabric boxes, any leftover remnants get used and turned into fabric keyrings, scrunchies, headbands, quilts, braided rugs, nothing goes to waste.

I'm usually sewing with the cats snoozing nearby and a brew on the go, Yorkshire tea, what else! I try to post daily and if you're shopping small, thank you.

2026 POSTAL RATES - ROYAL MAIL

Large Letterbox Tracked 48 = £3.50 (Tracked 24 = £3.95)
Small Parcel Tracked 48 = £4.00 (Tracked 24 = £4.50)
Spend over £40 = free shipping

Postage is charged in addition to the price of your item and will depend on the number of items ordered and weight and the cost is what Royal Mail charges.

Postage is combined for multiple orders, any excess is refunded back to the payment method used.

I no longer use Evri due to parcels going missing, sorry.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

To make sure your handmade items arrive safely, items are wrapped in tissue, jiffy bags are used and PIP boxes are used for larger items.

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items are sent Tracked 48 and posted 2–5 working days for ready to post items and 5-14 working days for made to order items, excludes weekends, to the address on your payment method, please make sure this is up to date, thanks.

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Items bought Saturday/Sunday will be posted Monday or Tuesday if a Bank Holiday

Shipping to England, Scotland and Wales only, excluding Northern Ireland & EU, due to new General Product Safety Regulations (GPSR) from 2024

Once posted, your order should normally arrive in 2-3 days (1st class) and 3-5 days (2nd class)

Agreed Time for Delivery of Goods - (as per regulation 42 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013) shall be: 3 weeks from order date for delivery to UK addresses

OTHER INFORMATION

OPENING HOURS - Mon - Fri 9am to 6pm.
CAN I COLLECT MY ORDER? - sorry no, I only sell online and post items out.
SIZING DETAILS - measurements are in the description, which varies as items are handmade in a smoke free and pet friendly home.
PHOTO's - A photo may show more than one item, items are sold individually unless stated in the listing and shown as an example of what is available for made to order items.
DISNEY/ HARRY POTTER
Q) Do you make items using Harry Potter/ Disney fabrics or the Disney font?
A) Sorry, no I don't.
GPSR - If you are based in Northern Ireland / EU / USA, please note I am no longer accepting orders for products due to GPSR (2024)

** RETURNS & REFUNDS** -

Please return an unwanted item within 30 days of receipt, the amount you paid for the item will be refunded, less postage costs, please make sure you get proof of posting from the Post Office
An email will be sent to notify you it has been received & accepted
Only items in the same condition that you received it, if possible in the original packaging. If the item cannot be re-sold then no refund will be issued
Your refund will be processed and credited to your original method of payment, within a certain amount of days
No returns after 30 days or purchase

LOST/DELAYED/RETURNED ORDERS

If your item doesn’t arrive within 10 working days from the date on the proof of posting receipt, I will contact Royal Mail to make a claim for lost mail. I will refund you as soon as I receive a refund from Royal Mail.
If the item is returned to me because delivery could not be completed, please note that the original postage cost is non-refundable. If you still want the item, you will need to pay for postage again
Please check your delivery address carefully before placing your order to avoid any delays or extra costs.

CHRISTMAS CLOSING DATES - this is usually around 18th December as this the last date for posting items 2nd class standard, any orders after this will be sent out after 6th January

PLEASE NOTE - Items are listed for sale elsewhere and may be withdrawn from sale on the website if sold elsewhere.

RESERVE ITEMS/PAY BY CHEQUE/POSTAL ORDER - This option has been withdrawn

CHARITIES - 2026 - Solstice Days supports the following, please don't message for donations as I am unable to help.

Barnsley Hospice - www.barnsleyhospice.org/

Sew Powerful Purse Project

VHL - https://www.vhl.org/

**VAT - Solstice Days is not VAT registered business**

Please note that you, the purchaser, are responsible for any duties, tariffs, VAT or other taxes which may apply to purchases in your country.

Solstice Days is NOT registered to collect VAT in any country, so when you see "VAT included where applicable" statement under the price, please bear in mind it is NOT applicable to purchases in this shop, your country's normal VAT procedures will apply.
Please make yourself aware of these before purchasing that any taxes are payable by you.